Refund & Cancellation Policy

This page explains refunds for donations and any future paid features.

Donations

• Donations are voluntary and usually non‑refundable.
• If you made a mistake or were charged twice, contact us within 7 days. We will review and assist; a short note or proof (e.g., reference/receipt) helps us resolve faster.

One‑time purchases (if offered)

• Refund eligibility, pricing, and any taxes will be shown at checkout.
• If a paid tool fails due to our error and cannot be fixed promptly, request a refund within 14 days with details of the issue.

Subscriptions (if offered)

• Cancel anytime from your account (when available) or by contacting support before the next renewal.
• After cancellation, access continues until the end of the current paid period. No prorated refunds unless required by law.
• Renewal dates and billing terms are shown at checkout and in your account.

Payment partners

Payments may be processed by partners such as Razorpay/Instamojo (India) and PayPal Business (global). Approved refunds are issued back to the original method through the same partner.

How to request

Email info@shrtx.in with your payment reference, date, and reason. Include any screenshots or receipts you have.

Processing time

We typically reply within 2–3 business days. If approved, refunds are initiated promptly; final timing depends on the payment partner and your bank or card issuer.

Legal note

Where local law provides specific refund rights, those rights apply. This policy is intended to be read together with our Terms of Use and Privacy Policy.